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2014 » Papers » Volume 3 » Use of knowledge management systems - case of Slovenia 1. USE OF KNOWLEDGE MANAGEMENT SYSTEMS - CASE OF SLOVENIA Authors: Neagoe Andrei, Kuralt Bostjan Volume 3 | DOI: 10.12753/2066-026X-14-223 | Pages: 531-536 | Download PDF | Abstract
Knowledge represents one of the most important resources for organisations in today's highly competitive and increasingly global business environment. Due to the high importance of knowledge for the organisations, the area of management of knowledge has become an increasingly important issue and field of interest among researchers world wide. Nowadays, organisations use knowledge management systems that are based on information technology. The advancements in the information technology sector had been enabling remarkable changes and improvements in the processes of knowledge management, especially in terms of capturing, storing and dissemination of knowledge among members of organisations. Efficient knowledge management in organisations can lead to increased efficiency and effectiveness of organisations. The main purpose of this paper is to present the role of knowledge in nowadays organisations and the actual state of knowledge management systems that organisations use to manage information. The paper looks into the usage of knowledge management systems in organisations for selected world wide areas, like North America, Asia-Pacific, Latin America, Europe, as well as Slovenia. Actual use of knowledge management system is framed in the context of commonly used 25 management tools by organisations. Pattern of results suggest that knowledge management systems are globally mid-used tools, ranked between 7th and 17th place, while in Slovenia knowledge management tools are among top five tools used, ranked as fourth. The high ranking of knowledge management systems in Slovenia is due to the lower use of other tools in Slovenian language, which are in the forefront in other worldwide areas. | Keywords
knowledge management systems, Slovenia, organisations, tools, use, worldwide, information management |
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